Legal information
Hedvig Försäkring AB (reg. no. 559245-5223, Tulegatan 2A, 113 58 Stockholm) is an insurance company and is under the supervision of the Swedish Financial Supervisory Authority. Hedvig Försäkring AB distributes its own insurance and car insurance for Eir Försäkring AB (reg. no. 559166-0617).
Hedvig Försäkring AB does not provide advice as referred to in the Insurance Distribution Act (2018:1219), but we provide proposals for insurance policys that are adapted to your requirements and needs.
Our employees who sell insurance receive a fixed salary. If the insurance is purchased online via our website, no remuneration or commission is paid to our employees for the sale.
Hedvig Försäkring AB receives compensation from Eir Försäkring AB based on the technical result of the insurance business and the total premium volume. Neither Eir Försäkring AB nor any other insurance company has a qualifying holding in Hedvig Försäkring AB.
Complaints officer
Robert Collin is the designated Complaints Officer. If you have a complaint, send an email to complaints@hedvig.com or contact Hedvig directly through your app. You can find information about our complaint handling here (sv).
Contact details for Eir Försäkring AB
Eir Försäkring AB
Reg. No: 559166-0617
Box 3132, 103 62 Stockholm
info@eirforsakring.se
Contact details of supervisory authorities
Hedvig Försäkring AB is under the supervision of the Swedish Financial Supervisory Authority. With regard to marketing, Hedvig Försäkring AB is under the supervision of the Swedish Consumer Agency, and with regard to data protection, Hedvig Försäkring AB is under the supervision of the Swedish Authority for Privacy Protection. Contact details for the supervisory authorities can be found below.
Finansinspektionen
Box 7821, 103 97 Stockholm
finansinspektionen@fi.se
fi.se
T: 08-408 980 00
Konsumentverket
Box 48, 651 02 Karlstad
konsumentverket@konsumentverket.se
konsumentverket.se
T: 0771-42 33 00
Integritetsskyddsmyndigheten
Box 8114, 104 20 Stockholm
imy@imy.se
T: 08-657 61 00
Other ways for counselling and trial
Konsumenternas Försäkringsbyrå
The Consumer Insurance Agency provides individuals with independent and free guidance on pension, insurance and claims management, but does not try disputes.
Konsumenternas Försäkringsbyrå
Box 24215, 104 51 Stockholm
konsumenternas.se
T: 0200-22 58 00
Hallå Konsument
You can also contact the Swedish Consumer Agency and their information service Hello Consumer, or the municipal consumer guidance for advice and help. To see what your municipality offers, see your municipality's website.
Hallå Konsument
Box 48, 651 02 Karlstad
hallakonsument.se
T: 0771-525 525
Allmänna Reklamationsnämnden
If you are a private person, you have the opportunity to make a report to the General Complaints Board (ARN). ARN will hear disputes between companies and private individuals free of charge after the company has taken a final position, given that the dispute concerns more than SEK 2 000.
Cookies
A cookie is a small file of data stored in your computer. Hedvig cherishes your privacy and your trust is our most valuable asset. Here we explain how we collect and use cookies and how we protect your privacy in relation to this.
Use of cookies
To give you, as a Hedvig user, the best possible experience we use cookies on this website and similar technologies in our apps. Also, third-party cookies may be used in cases where we use external services to improve the product. Hedvig uses two types of cookies. We use session-based cookies which disappear as soon as you close your browser as well as more persistent cookies for certain purposes.
The purpose of cookies
The main purpose of Hedvig's use of cookies is to improve the services we offer. We use cookies to manage logins and increase the security for our users, to analyze users and user behavior anonymously to know which parts of the service we should improve, to analyze how our mailings work and that we send information that you as a user appreciate, as well as to remember settings and other choices that you make on our websites.
Manage your cookies
If you do not want us to use cookies, you can easily change your cookie settings here. You can also change your settings in your browser to prevent Hedvig and others from registering cookies on your computer. However, such settings may mean that some features of most websites will not work. If you wish, in most browser settings you can choose to just turn off tracking, which means that Hedvig does not merge data from our own and, where applicable, our partners' websites. To do the same on your phone you can for iOS, under privacy and advertising settings, choose to limit tracking. For Androids, you do this under Google settings and ads.
Read more about how Hedvig handles personal data.